PRODUCT MEASUREMENTS AND DETAILS

For each product on the site, images and description of details are available. For more information, or measurements relating to individual sizes, please contact us by email at customer@brador.au

FORMS OF PAYMENT

• CREDIT AND PREPAID CARDS
• PAYPAL

By choosing the Paypal payment method the customer can pay directly via his Paypal account.

EUROTOP & BRADOR SRL (BRADOR) reserves the right to ship the goods only to the address indicated on the account verified by Paypal. 

PROMOTIONAL CODES

Customers who have received a promotional code to use on BRADOR.COM.AU via newsletter, through social networks or on approved promotional websites, can enter this code during checkout. Each code has a start and end date of validity and this time limit cannot be extended in any way.

SHIPPING METHODS

• New Zealand: whose shipping cost is 50 australian dollars.

DELIVERY TIME

AVAILABLE ITEMS:

Items already available are shipped in 3-4 working days (Monday-Friday) from the order date.
During sales or promotion periods, shipments may take longer.

BRADOR is not responsible for any delays due to customs operations and controls, or causes of force majeure beyond the control of BRADOR.

When the order is shipped, customers receive an email from BRADOR.AU with the tracking number and a link to monitor the progress of the shipment.

In case of delays due to customs offices, customers will be contacted directly by the courier or by BRADOR.AU.

DELIVERY OF THE ORDER

Upon arrival of the goods, customers are asked to carefully inspect the package before placing a signature as proof of delivery of the shipment.

If for any reason the package appears to have been tampered with or if the adhesive tape is not intact, customers are asked to sign for receipt with reservations, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to immediately report the incident to the courier and contact BRADOR at customer@brador.au
If the package is damaged, or if part of the goods is missing inside, the packaging must be kept for further checks.

Any dispute regarding damage, missing items, or delivery to an incorrect address must be received by BRADOR.AU within a maximum of 10 days from the delivery date appearing on the courier's website, otherwise it cannot be accepted .

All customers who place an order establish a commercial relationship with BRADOR.AU and therefore undertake to accept delivery of their package. If the package is not delivered for reasons dependent on the customer (wrong address, recipient always absent, incorrect telephone number, etc.) , or if the customer refuses delivery, shipping costs and any customs duties will be deducted from the refund owed to the customer.

SHIPPING INSURANCE

BRADOR shipments can be insured against theft and accidental damage by paying a sum to be added to the order. Once the shipment reaches its destination, the insurance loses its validity.

RETURNS

If for any reason the customer is not satisfied with their purchase, unworn items must be returned within 28 days from the date of receipt of the goods by sending a notice email to customer@brador.au .

We remind you that without prior communication of exchange or return we may not be able to satisfy your request .

After 28 days no exchange will be accepted and therefore no refund will be issued for the goods.

Important:

Returns without size changes are the customer's responsibility.

The size change is free.

 

The shipping address for returns/exchanges is as follows:

5/1801 Botany Road,

Banksmeadow, 2019, NSW   

 

TERMS AND CONDITIONS

• All footwear and accessories must be returned together with their original box , which is considered to all intents and purposes an integral part of the product itself and which must not have been damaged and/or altered in any way, nor used as the only external packaging.
• In the event that the customer receives defective goods , or that errors occur in shipments by BRADOR, he is required to follow the same instructions above. BRADOR reserves the right to request photographic evidence before authorizing returns for defective goods and to bear the shipping costs for returning the goods to its premises.
• Returns authorized by BRADOR must be shipped from the same country where the original order was delivered.
• BRADOR reserves the right not to accept returns sent with couriers other than the one indicated in the email with the return instructions if the delivery involves additional costs for BRADOR or requires collection from a branch of the courier itself.
• BRADOR reserves the right not to refund any customs fees due to the return of the goods.

• BRADOR also reserves the right to refuse unauthorized returns or returns that do not comply with all the conditions established.
  In these cases the goods will be returned to the sender at the original shipping address.

For all aspects not specifically expressed, the legislation for distance trading applies.

 

LEGAL TERMS

This notice contains the legal terms and conditions that regulate the BRADOR.AU website
By accessing the BRADOR.AU website, users undertake to accept and agree to comply with all the conditions contained in this declaration.
Eurotop & Brador Srl. reserves the right to ask users who do not accept or do not intend to comply with these terms, to refrain from using the BRADOR.AU website
Access to the site and the related services is intended exclusively for personal use.
Viewing the BRADOR.AU website provides customers with information on the products offered together with the possibility of purchasing them.

DISCLAIMER

EUROTOP & BRADOR SRL (BRADOR) publishes information on its website in order to provide a service to its customers, however it declines any responsibility regarding the possibility of any technical or factual inaccuracies and/or typographical errors for which it is foreseen, following a report, immediate correction.

EUROTOP & BRADOR SRL (BRADOR) also reserves the right to make corrections and changes to the site whenever it deems necessary without giving notice.

EUROTOP & BRADOR SRL (BRADOR) does not offer any guarantee as to the conformity of the information published on its site with the laws established by the jurisdiction of the customer's country of residence.

EUROTOP & BRADOR SRL (BRADOR) declines any responsibility relating to any problems, damages or risks that the user may encounter while using the site.

EUROTOP & BRADOR SRL (BRADOR) guarantees that its website WWW.BRADOR.AU is protected according to the international standards required for the Internet. If the site is used correctly, the user is protected from the risk of viruses.

EUROTOP & BRADOR SRL (BRADOR) declines any responsibility relating to any malfunctions related to the deactivation of cookies in the user's browser.

EUROTOP & BRADOR SRL (BRADOR) reserves the right to rectify/reexamine the terms and conditions contained in this legal note, by updating it, whenever it deems appropriate, without any obligation to give notice.

The user must comply with the terms contained in this legal notice, periodically checking for updates, modifications and corrections.